01-26-2023 09:28 AM
I mailed a return to a seller, using the label ebay provided for the return. The package was returned addressee unknown. When I contacted the seller, they said the address was an old one. I said I didn't want to spend another $6 for postage and asked next step. They suggested contacting ebay support. I don't want to open a case yet, so I asked if the error was theirs or ebays. While I'm waiting for seller to answer, I'm polling users here for any info from others who've had the same issue. Will I have to pay twice for shipping?
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01-26-2023 08:59 PM
01-26-2023 11:23 AM
If tracking shows the package was delivered, you should get your refund in a couple days.
If the seller didn't keep their address updated, that's on them.
If you do get your refund and the seller still wants the item returned, they can buy a shipping label and send it to you.
01-26-2023 08:59 PM
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