cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Return denied by seller

I purchased two items that did not match their descriptions. I contacted the seller and he denied my return. Now when I search for help from EBay , the item doesn’t show up in the purchased items so I can ask EBay to step in. What do I do now?

Message 1 of 2
latest reply
1 REPLY 1

Return denied by seller

Open an Item Not as Described return dispute in the Resolution Center.  If your items are not there due to ebay's removal of the seller or items, open the dispute with the payment processor you used.

https://resolutioncenter.ebay.com/

Message 2 of 2
latest reply