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Return an item, I was given a secondary address to ship item to

I started a return on an item that was incomplete. The seller accepted my return, but sent me a secondary address to ship the item to, which is in a different state. I do not think Ebay wants me to send the item other than to the seller's listed Ebay address. Please advise.

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Return an item, I was given a secondary address to ship item to

It's actually somewhat common, especially for larger sellers, to have you return items to a different address than it was shipped from.  As long as you ship it back to the address shown in the return case, you'll be covered (if you were provided a label via eBay, it's definitely best to use that instead of purchasing your own elsewhere).

jonathanbrightlight Volunteer Community Mentor
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Return an item, I was given a secondary address to ship item to

@scubadivercs 

 

Return the item using the shipping label provided to you in the return case.

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

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Return an item, I was given a secondary address to ship item to

It's actually somewhat common, especially for larger sellers, to have you return items to a different address than it was shipped from.  As long as you ship it back to the address shown in the return case, you'll be covered (if you were provided a label via eBay, it's definitely best to use that instead of purchasing your own elsewhere).

jonathanbrightlight Volunteer Community Mentor
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