11-30-2024 05:52 AM
A buyer is returning an item as I sent the wrong one. hey do not want a refund, rather a replacement. Is that option available anymore? If so, where?
Thank you.
11-30-2024 07:24 AM
Is your return policy set to "refund only", or to "refund or replacement"? If the latter buyer can choose when they open a return request.
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