08-28-2021 08:39 AM
I purchased 8 shipping labels and when I printed them they were the size of the entire page! The last 87 labels I printed were the correct size that I had it set to, 3x4. Since I've already purchased the labels and it's been over 24 hrs since purchase will I have to re-purchase new labels just so I can resize them? And no I cannot change the image size in my printer settings, I use an android to print wirelessly from a canon ts3122 and the function is not available to me.
I've never had this problem before, my defaults were somehow changed and now, at $4 each, I really don't want to purchase new labels so I can resize them. Can someone please help?
08-28-2021 02:20 PM
Since you can only reprint labels for 24 hours, you can VOID each label, and then PRINT ANOTHER LABEL. The USPS will refund the cost of the labels in 2-3 weeks after they have confirmed the labels were never used.
Go to Seller Hub > Orders > Shipping Labels
08-28-2021 03:09 PM
I assume you set the ebay label format size to 4"x 6" then scale it to 3"x4". Go back and check that setting didn't get changed.
Note also for certain types of labels, it reverts to the half sheet size. What type label are you printing?
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.