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Reporting an abusive seller

Search manipulation is a pet peeve of mine.  https://tinyurl.com/4r4f3e5e

I asked the seller bsafan why he was mislabeling an item and he responded in a vulgar manner.

 

It is impossible to contact eBay via phone.

Message 1 of 5
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Reporting an abusive seller

Use the REPORT button on the listing.  There is a specific option for reporting search manipulation.

Message 2 of 5
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Reporting an abusive seller

This is all I ever get:

 


Hello hillaireofkingsland,Thanks for submitting your report – we’ve received it and are looking into it. 

Once we’ve completed our review, we’ll take action as necessary. We strive to create a safe and fair marketplace for all our customers, and we take any breach of our rules or policies very seriously. In situations where we find these rules or policies have not been followed, there are several actions we may take. These include:

- Ending or cancelling listings
- Hiding or demoting listings in search results 
- Lowering the seller’s performance rating 
- Restricting or suspending the account 

Given the sensitive and confidential nature of investigations like this, we can’t disclose our findings or any subsequent action we may take with anyone other than the account holder. There is no need to contact us again regarding this issue, as we won’t be able to provide you with any further details. 

You’ll find more information about our rules and policies at the link below:  
www.ebay.com/help/policies/default/ebay-rules-policies?iThanks,
eBay

Please don't reply to this message. It was sent from an address that doesn't accept incoming email.

Message 3 of 5
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Reporting an abusive seller

It can take some time before ebay actually does anything and of course the type of violation and number of reports they get on an item or seller also determines how urgent it is.  Also if this seller starts getting INAD returns due to his practices that will count as well.

 

Don't hold your breath, ebay can move pretty slow, and does at times play favorites.

Message 4 of 5
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Reporting an abusive seller

Yeah, they have no issue as long as the seller is making money for them

Message 5 of 5
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