Report keeps getting automated response

[bambamtx16]

I am trying to report a listing due to incorrect location. i am in the US. It states the item is in one state and quotes an estimated arrival based off of that. However, after purchasing and getting a tracking ID, it ships from a completely different state, extending the delivery time dramatically.

There is a a report functionality for reporting incorrect location on a product listing. However, the automated system keeps incorrectly denying the report.

I have also tried to contact customer support but they state that I am calling outside of business hours when it is 9:15AM my time in the US.

[disneyshopper]

You will want to report the seller for Item Location Misrepresentation. Go to your purchase history and click on the listing with the item. On the next page, click on the link next to the title of the item that says "See original listing". That will take you to the actual item listing you purchased from.

Scroll down the page until you find the Report Item button. (It is a box near the bottom of the page when using the app. If on a PC, you will find it above the description on the right hand side.) Click on Report Item and the report will appear.

On the first drop down box titled Report Category, select "Listing practices". On the second drop down entitled Reason for Report, choose "Other listing practices". Then the last drop down for Detailed Reason, select "Item location misrepresentation." Then click Continue. Another box will appear for you to make a brief note in. Identify yourself as the buyer and explain your issue in just a few words. Then click Submit. As the actual buyer, your report will be given greater weight.