07-25-2022 04:14 AM
Hi everyone,
how do I refund someone if they’ve opened a case on that particular item. Every time I click on ‘send refund’ it says it can’t because a case is open. And gives no other options.
any help will be much appreciated!
07-25-2022 05:40 AM
Go to the case and select refund buyer in the case.
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