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Refunding for dual shipping cost

Buyer paid before I could send invoice combining shipping. How do I refund one shipping charge

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Refunding for dual shipping cost

Go to

 

Seller Hub > Orders > Paid & shipped

 

Locate the order, click the down-arrow, click Send refund, select a reason, enter the amount to be refunded, send.

disneyshopper
Volunteer Community Member

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