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Refund

Seller claims he will lose too much money on shipping for 2 items I purchased yesterday. Asked me what I wanted to do and I replied ship them both please.  His next response was that he will take the loss and ship both. 5 minutes later I received notice from ebay for a refund for total amount. 1 minute later I received notice for refund for slightly less than purchase amount. I want the items shipped to me and not a refund. What can I do. I tried contacting ebay to no avail. 

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Refund

If the seller cancelled the order and sent you a refund, you can not get the items shipped.

 

You need to make sure the refund was for the full amount.  If not, first ask customer service for help.

 

You can ask customer service to check by posting a message on facebook or twitter. www.facebook.com/ebay    www.twitter.com/ebay

 

To speak to customer service, use the link and instructions on this page to work through the automated assistant to get a call back -
 
https://www.ebay.com/help/account/contact-ebay/contact-ebay?id=4379&st=12&pos=1&query=Contact%20eBay...

 

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

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