Refund still not received

[eustace-patrick]

I returned the item and the seller confirmed that she had received it but ebay return status still says "In transit". Because of this, I have not received the refund yet. The seller has already refunded but ebay is holding it due to the wrong return status. Please can you anyone let me know how to contact ebay on this?

[twinkling.smile]

@eustace-patrick 

Help page on your own eBay UK : https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041

Click on "Contact us" if you need an agent. Type 'agent' in the chat box and make a choice for the contact you wish.

[eustace-patrick]

Thank you for the swift response. Much appreciated.