Refund back to original payment is only option??

[kathwal_9450]

So I tried to explain that the card I used when the seller finally canceled has been canceled and I no longer have it. I use cash app so it's not a bank I can just call and make sure the money goes to my new card, what should I do, anyone been in this situation?

[kensgiftshop]

@kathwal_9450 

You'll need to contact the card issuer to find out how to get the refund.

[house*of*paws]

Hi @kathwal_9450

I’ve had a refund sent to a cancelled credit card … but I was in the process of getting a new CC from the same bank, so I just called the bank and was assured the refund would get on my account.

You need to call the bank that issued you the cancelled card … and ask how they typically handle refunds to an expired card.  

ALL companies refund back to the original payment source.