Refund a defective item

[juan.sanroman]

I can't use the item because it is in very poor condition. Every part on the inside of the item is full of rust, but the worst part is one of the safety catches has a really bad weld. I expect it to break if I put any weight on it. I don t want to return it, I want a refund.

[wooden_flower]

If you want a refund, you must be willing to return it with the seller paying the return shipping. 

Go to your purchase history - select return this item.  Under reason for return, select does not match the description, and follow the prompts.

The seller has 3 business days to send you a return label or a refund.  If he doesn't, or says he can not send a label, go to your case and click 'ask us to step in'.