eBay Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Item not received

karendahlstrom2011
Scout

on ‎12-31-2016 04:12 PM - last edited on ‎12-31-2016 04:48 PM by

I purchased, 6 LED 2.5

I received remote sleeves. The seller says this...

Dear friend, due to the high volume of the item, the item with a tracking number offen get stuck on the way, so we sent the item out wihtout a tracking number and the gift with a tracking number, now the item is on the way, could you kindly wait more days?Many thanks!

Should you have any further queries, kindly feel free to write to us again.

Looking forward to your understanding.

Dear friends, we are sorry you have not received the item. As we all know that International shipping requires more complicated shipping procedures, such as both countries customs, transit stations etc., it will probably take longer time for your items to arrive at the final destination. Much Appreciate for your understanding on this uncontrollable matter. Could you kindly give more days to deliver them?

Should you have any further queries, kindly feel free to write to us again.

Looking forward to your understanding.

I checked the history of this seller and there is a lengthy history of the same. 

 

After requesting a refund Ebay has sided in favor of the seller. Not sure I understand this. The seller has stated they sent the free gift with the assigned tracking number. The seller has stated they sent the purchased item without a tracking number, so there is no way to prove shipment or receipt. Ebay has assigned there money back guarantee to this seller. Does the money back guarantee have no credit or value?

 

 

 

 

Helpful
0 Helpful
View Entire Topic
zzydny
Rockstar
‎12-31-2016 04:27 PM

I have been noticing a trend with Chinese sellers where they will put buyers off by saying that the item is in the mail or making an excuse for lateness or by asking if you want them to "re-send" the item because it has been returned to them or because it got damaged in the post.....and all of it is just because they are trying to put off people leaving negative feedback.  They make you wait and wait and wait until it is just too late to leave feedback.

 

How do I know?  It has happened to me.  Five times.  This year.  Yeah, bad me.

Never spend more than you can afford to lose if you're buying from a seller based in China.

Ask a Question
Top