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Purchased car bumper from overseas, never shipped

I ordered a car bumper cover and everything to make the bumper complete. This was in late January of 2021. This bumper cost me about $595.00, paid via PayPal.

 

It is now September of 2021. The buyer had agreed to ship the bumper once "Covid restrictions lift" as it needs to go through customs and is a rather large item, understandable.

 

I've been asking every other month or so for an update. On August 17th, I was told "We need to make a refund. I need your pay pal". Still have not received anything from the seller, nor will eBay let me contact anybody about it.

 

Yes, I understand that something the size of a bumper on a car is going to take awhile and that's alright with me but it's evident that my order is never coming. Now what? They keep my $600 and all they have to do is never ship my item? 

 

I'm a little upset and would like advice from anyone that can help. Thanks a ton, guys.

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Purchased car bumper from overseas, never shipped

I neglected to mention that this order would be shipping from Latvia (seller) to the United States(me, the buyer).

 

Backstory as to why I ordered this: I ordered this bumper from overseas because it is a bumper that only comes on a Special Edition car in Europe. This part never came on cars in the United States.

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Purchased car bumper from overseas, never shipped

Unfortunately, eBay can not help.  You have 30 days after the estimated delivery date to file a claim through eBay.  Paypal gives you 180 days, so it is too late to file there (if you paid through a paypal account).

 

So that leaves only your credit card issuer.  Call them and ask them to open a charge back for an item not received - since the seller used the COVID delay excuse, they may be willing to try it, even if it is beyond their usual time frame.

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

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