Purchase delivered to incorrect address
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08-21-2023 08:30 PM
(two) 2 accounts with same name, different addresses.
Correction made to my primary address. Future purchases will go to Edited address.
Other purchase delivered to incorrect address. How can I I retrieve?
Contact refuses to return/cancel.
Your time is much appreciated.
Purchase delivered to incorrect address
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08-21-2023 10:08 PM - edited 08-21-2023 10:08 PM
Hi @planet869
Sellers on eBay must ship to the address provided by the buyer when the item has been purchased. They cannot ship to a different address for safety and fraud reasons. If the item was already shipped, there is nothing the seller can do. A seller should cancel, but it is up to their discretion to do so
Best advice is to explain to the person at that residence that you had a package sent to your previous address and see what you can do to arrange a hand-off to you
eBay Community Mentor Since 8-07-2023
Used to be panda75654
This is my only account. I do not own any other eBay accounts and will not ask for personal information. Stay safe!