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Purchase delivered to incorrect address

(two)  2 accounts with same name, different addresses. 

Correction made to my primary  address.  Future purchases will go to Edited address. 

Other purchase delivered to incorrect address. How can I I retrieve?

Contact refuses to return/cancel.

Your time is much appreciated. 

 

 

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Purchase delivered to incorrect address

Hi @planet869

 

Sellers on eBay must ship to the address provided by the buyer when the item has been purchased. They cannot ship to a different address for safety and fraud reasons. If the item was already shipped, there is nothing the seller can do. A seller should cancel, but it is up to their discretion to do so

 

Best advice is to explain to the person at that residence that you had a package sent to your previous address and see what you can do to arrange a hand-off to you

I am not an eBay employee but I sure feel like one sometimes
eBay Community Mentor Since 8-07-2023
Used to be panda75654
This is my only account. I do not own any other eBay accounts and will not ask for personal information. Stay safe!
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