02-24-2024 11:06 AM
02-24-2024 11:09 AM
-- Has your seller level dropped to Below Standard? If so, eBay won't let you use promoted listings.
Please check here for your seller level
https://sellerstandards.ebay.com/dashboard
and your Service Metrics are here
https://www.ebay.com/sh/performance/service-metrics
02-27-2024 10:13 AM
Hi @rosebla_bla
In addition to the information @eastlaneave supplied please confirm that you ran a Promoted Listings Standard (PLS) campaign for a specific length of time. PLS can be set to Continuous OR with a start and end date.
Once the End date is passed the PLS campaign ends BUT listings that were clicked on during the Campaign are given a 30 day "attribute" so if they are purchased within the 30 days of the last click the PLS ad rate is applied to the sale and you pay that fee.
02-28-2024 11:11 AM
BLESS YOU!!!
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.