08-20-2021 09:23 AM
Hello.
I just received my money back from the seller from the request that I made yesterday.
my issue is that I cannot find a printing the label....
Like, in the Dropdown menu/ “returning details”
it’s supposed to be a label that needs to generate right and I need to print it out and attach this to the package? It says “choose a print label” To send the into the back, so I can't see it to the seller. I'm confused, because not on my phone and not on my computer I do not see it.
I understood that label is simply did not generate. I got the refund $ but I think maybe the seller did not create it?
Please help
08-20-2021 09:54 AM - edited 08-20-2021 09:54 AM
Once the seller gave you a refund, it closed the case and you won't be able to get a return shipping label.
If the seller wants the item back, they'll have to send you a prepaid label.
Depending on the item, some sellers would rather just refund, then to pay to have the item returned.
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