04-09-2023 08:17 AM
I purchased a sun joe power washer Hose a while ago. And I know I got the 2 year warranty for it. I just went to use it yesterday and the hose sprung a leak. I contacted the seller yesterday and have not heard back. Looking to get it replaced. Thanks. I have pics if needed
04-09-2023 08:43 AM
If you purchased a third-party warranty, contact the warranty service directly.
eBay's money back guarantee, which is not a warranty, only applies in the first thirty days after receipt of the item.
Manufacturer's warranties typically only apply if you purchase the item from an authorized dealer; check with the manufacturer to see what your options are.
A warranty is only as good as the reputation of whoever offers it. A claim of a two year warranty made by a random seller on eBay is not worth much. Neither you nor eBay can force the seller to honor the warranty if the seller disappears or ignores you.
You may have some protection from PayPal or your payment method; PayPal and many credit cards may offer up to six months protection for your purchases.
04-09-2023 08:46 AM
If you bought the Square Trade warranty, contact them using the phone number they left in your feedback.
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