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Posting Error policy Violation

I have a listing that states "This listing has a policy violation. It's hidden until you can fix it. (See email notice for

 more info.)

 

I do not have any personal info, nothing that looks like a email or a phone number, nothing stating that I am selling outside of ebay, I cant seem to figure it out, Please help.

 

Sensar Boat Monitor Smart Boat One Smart Boat SMARTBOAT

Item ID: 256779975553
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Posting Error policy Violation

@guaranteed2003 

 

I can't see your listing because it is hidden

The error message sounds like eBay thinks there is a phone number or other contact information in the actual listing, or that you are selling something that requires a password.

 


Here are things to look for and edit to solve this:

1) Does your description mention "PayPal" if so, remove that.

2) Do you have a website URL, an email address, or a phone number in the description, the item specifics, or in the photos?
If so, remove those.


3) A series of 7 or 10 numbers that looks like a phone number?

4) An @ sign in the description?

5) A misplaced period example fitbit.ly lets go.to the mall

6) The word PO Box, Street, Avenue, or other things that could be part of an address?

7) If you copied and pasted the description, there can be a URL hidden in the text. I can explain how to remove that if needed.

 

 

Here are the policies that apply
https://www.ebay.com/help/policies/prohibited-restricted-items/personal-information-policy?id=4297

https://www.ebay.com/help/member-behavior-policies/policies/contact-information-sharing-policy?id=43...

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

View Best Answer in original post

Message 2 of 3
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2 REPLIES 2

Posting Error policy Violation

@guaranteed2003 

 

I can't see your listing because it is hidden

The error message sounds like eBay thinks there is a phone number or other contact information in the actual listing, or that you are selling something that requires a password.

 


Here are things to look for and edit to solve this:

1) Does your description mention "PayPal" if so, remove that.

2) Do you have a website URL, an email address, or a phone number in the description, the item specifics, or in the photos?
If so, remove those.


3) A series of 7 or 10 numbers that looks like a phone number?

4) An @ sign in the description?

5) A misplaced period example fitbit.ly lets go.to the mall

6) The word PO Box, Street, Avenue, or other things that could be part of an address?

7) If you copied and pasted the description, there can be a URL hidden in the text. I can explain how to remove that if needed.

 

 

Here are the policies that apply
https://www.ebay.com/help/policies/prohibited-restricted-items/personal-information-policy?id=4297

https://www.ebay.com/help/member-behavior-policies/policies/contact-information-sharing-policy?id=43...

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

Message 2 of 3
latest reply

Posting Error policy Violation

@guaranteed2003 

If you can't figure it out, try copying and pasting your description here, I may be able to see what's happening.

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

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