eBay

dia_9699 · ‎02-25-2023

Hi. My auction just ended tonight with 1 bid (that came in several days ago). They have yet to pay, but the buyer shows Hong Kong in his user name. I am new to EBay and I believe I did not swipe to allow International Shipping. If this buyer is out of the U.S., can I reject this sale? I did send a message to buyer that I do not ship internationally. I have yet to get a reply. Please advise. Thank you.

disneyshopper · ‎02-25-2023

The listing shows you only ship to USA, so if your buyer is located in Hong Kong, s/he probably uses a reshipper located in the USA. You need to send to the SHIP TO address attached to the payment to be covered by seller protection. If the seller doesn't have a USA address, s/he should not be able to pay.

disneyshopper
Volunteer Community Member

woodland_gnome · ‎02-26-2023

You are not under any obligation to ship anywhere you didn't agree to ship. The buyer can only pay if s/he gives a shipping address in a location you've set up to ship to. If s/he does (many international buyers use forwarding services or friends or family in the US) your obligation is to deliver the item as described to that address, any forwarding from there voids the Money Back Guarantee. If s/he doesn't you can cancel for non-payment after 4 full days.

S/he was able to bid/buy because either s/he has a Primary Shipping Address in the US or you didn't set your Buyer Requirements to block those with PSAs in a location you don't ship to (the default for all Buyer Requirements is OFF).