Payment not received, possible fraud

[markmax98]

I have three items that were "sold" but in each case buyer has not paid and each one has send a message asking me to call or txt them because they have a question about the "item."  After searching on line, I understand that this is a scam.  I'd like to cancel the offers and relist the items.  Under reasons to cancel, possible fraud was not one of the options.  Also I'd like to report the fraud.  How do I do this?

[comics-scifi-collectibles · Accepted solution]

@markmax98   Since the buyer was trying to scam you it's best to cancel as problem with buyers address rather than canceling as buyer hasn't paid.  That way you relist sooner and are not encouraging the scammer to pay.  

You can cancel the order from the drop down menu next to the item. This refunds your eBay sellers fees.

Cancel Order:

https://www.ebay.com/help/selling/getting-paid/sellers-can-cancel-order?id=4136&st=12&pos=1&query=Ho...

Report the buyer use the reason Buyer messaged me or retracted their bid with no intention of buying my item:

https://www.ebay.com/help/selling/resolving-buyer-issues/report-issue-buyer?id=4084&st=12&pos=1&quer...
Add the buyer to your blocked buyer list:

https://www.ebay.com/bmgt/BuyerBlock?

Normally when a buyer doesn't pay you cancel the order as buyer hasn't paid on the 5th day after the sale. This refunds your sellers fees and gives the non paying a buyer a strike on their account. However, I do not like to encourage scammers to pay.

https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=3&pos=1&quer...

Have you set up buyer requirements in account settings:

1. Exclude shipping locations
https://www.ebay.com/ship/prf/excludeRegions

2. Block buyers whose primary shipping address is in a location I don't ship to AND block buyers with 2 or more unpaid in 12 months.
https://www.ebay.com/bmgt/buyerrequirements

Buyer requirements:
https://www.ebay.com/help/selling/listings/creating-managing-listings/setting-buyer-requirements?id=...