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Payment Hold/Authenticator

Hello everyone just a quick question this has not happened to me before like this. I sold an item that I personally pulled out of a pack of cards myself so I know it's authentic. So shipped it the next day after it was sold The authenticator got it on Friday but I have not had any of my funds given to me yet. Really wanting this money like now you guys have any suggestions? I don't know how long it's going to take?

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