on 07-02-2018 10:49 AM
For 2 days my Orders tab in Seller Hub is empty (see attached screenshot).
I have to use an old interface which is accessable via "My eBay / Summary / Account / Activity / Sell" but it is very inconvenient.
eBay, please fix a Seller Hub!
@ukrainian_brands Have tried the usuall basics...clear your browser history, I like ccleaner.exe as you can clear all three browsers at one time. It's a free download.
Have you tried another browser?
If that doesn't work then report the glitch here to see if others are having this problem if they found a way to fix it.
https://community.ebay.com/t5/Technical-Issues/bd-p/technicalissues-db
Also report the error to ebay CS as they don't always look at the tech issues board. I recommend social media when reporting tech issues.
Contact customer service:
https://www.ebay.com/help/-/-/Contacting_eBay_Customer_Service?id=4379
If you are outside of the US you can call using SKYPE https://www.skype.com/en/ Or google voice https://voice.google.com/about
Or you can also contact customer service by sending a private message on social media. Social media is like e-mail, not chat. You leave a message and an eBay employee will get back to you.
https://twitter.com/askebay
https://www.facebook.com/eBay/