09-15-2021 07:17 AM
I have recently experienced more than the usual amount of Buyers who are not paying (even those Buyers where I have accepted their Best Offer). My complaint is that Ebay is making me wait 6 days before I cancel for non-payment. Is there a way to customize this wait period to a shorter wait time (like 4 days)?
Thank you in advance for the opportunity to vent and hope for a reply.
09-15-2021 07:32 AM
Do you have combined payments set up for 5 days? That would cause you to have to wait 7 days.
Generally it is 5 days - the buyer gets 4 days to pay, then on day 5 you can cancel.
Check your preferences here - https://www.ebay.com/Cancel/Preference/UnpaidPurchase
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