08-02-2024 01:27 PM
I have a buyer who bought 2 items from me and wanted me to put together. I tried and now it says I have shipped both items and don’t have access to qr code
08-02-2024 01:40 PM
@glebre31 You can go to the shipping label page and select REPRINT for the label here>
https://www.ebay.com/ship/labels/seller-hub If you didn't chose QR option at the bottom of the screen when you bought the label then your choices are to go ahead and reprint if you have a printer OR void the label and then pay for one that is correct with a QR code.
You need to use Bulk Label printing to apply the tracking to all items in your order.
When you print the shipping label it's VERY important to select all items and then select print label from the top of the list if the buyer did not pay from an invoice. Then on the next screen it will ask if you want to combine orders, say yes then adjust the package size and weight as needed. This way the tracking is applied to all items.
Let me know if you have any questions.
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