04-17-2025 09:16 AM
I got an email saying I need to agree to a new user agreement by May 16, 2025 or my account will be closed. Is this some kind of scam? I tried eBay's automated help and it is no help at all.
04-17-2025 09:18 AM - edited 04-17-2025 09:19 AM
@81spyder If the message is REALLY from eBay it will also be in your eBay Messages Folder.
https://www.ebay.com/cnt/ViewMessage?_caprdt=1&group_type=CORE
You can forward the email to spoof@eBay.com if it's not in your eBay messages OR contact customer service.
Here's how to contact eBay general customer service:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.