08-02-2024 05:44 AM
Does anyone else dislike the new feedback page layout and its lack of features? I certainly dislike it. Why it was altered to this neutered layout is another example of "macro-fiddling", and instead of adding more helpful features, it removed the ones that were intrinsically useful.
1. My saved personalized responses are now gone. This was an essential feature. I now have to fully re-write any and all responses.
2. There is NO functionality regarding the ability for hovering/clicking on the buyer's name, the purchased item or provided image to link to those parameters to review the transaction details. This is clearly very important to sellers before leaving feedback.
3. It does NOT show anywhere on the page whether or not feedback was received from the buyer. Again, this is an essential parameter for sellers to be able to quickly review when adjudicating feedback responses.
Since this new reiteration of the feedback page, I have ceased leaving any feedback at all as there is not enough functionality or information for me to decide whether leaving feedback is deserved or not.
If there is accessibility to functions or features that I have overlooked, please inform me, yet I have not found any dropdown menus or any other "hidden" features to edit the above-mentioned issues.
08-02-2024 06:08 AM
< Does anyone else dislike the new feedback page layout and its lack of features >
I haven't found anyone who does like the new feedback page layout. I hate it.
08-02-2024 06:22 AM
I also duly noted to my dismay that there is no "Help us improve! Let eBay know what you think of the new feedback page layout" message nor a pop-up window with the ability for members to provide feedback on this new and non-improved page. Did I miss the window of opportunity to voice my complete dis-satisfaction, or did eBay simply not think it important enough to seek our input before making such a dramatic and non-user-friendly change?
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