Negative feedback for a buyer

[msb118]

Hi all. So I’ve recently just experienced non payment and no communication after several attempts from a winner/buyer of an item I posted for sale. The buyer shows 100% feedback but after looking deeper into the buyers reviews there are four other reviews posted in their feedback doing the exact same thing. I will obviously block this buyer from going forward but when I attempt to leave feedback the only option is positive. Is there a way to leave negative feedback so other sellers are aware? Im waiting to cancel the order until I can leave proper accurate feedback. No way a buyer’s feedback should be 100% when this is pattern behaviour. Thanks

[wooden_flower]

Buyers can only receive positive feedback. Do not leave a negative comment with positive feedback either - that will earn you a policy violation.

Set your buyer requirements to block buyers with multiple unpaid cancellations.  Cancel the sale on day 5 and select 'buyer has not paid'.  That is the best way to not have to deal with unpaid items.

[woodland_gnome]

Sellers can't leave negative (or neutral) feedback for buyers because too many sellers were using the threat of negative retaliation to discourage less than positive feedback from buyers no matter how warranted it was. And then if the threat wasn't enough, they would leave a scathing negative feedback for the buyer and seek a "mutual withdrawal." Since accurate and honest feedback for the seller is so much more important than for the buyer (all buyers have the ability to examine the seller's feedback profile before anything happens, while the seller is seldom able to do so and there are issues with taking action after the fact) eBay did away with negative and neutral feedback for buyers in 2008 and banned getting around that by leaving a negative comment on a positive rating.

On the other hand the Buyer Requirement that blocks those with 2 or more strikes in the past 12 months (or the more lenient settings available) acts automatically to block bids, offer, and BINs from serial deadbeats (IF their sellers used the proper unpaid item process) and so is far more effective than expecting to be able to react to feedback.

ETA:  And those sellers who violated the rules by leaving negative comments also most likely did not wait out the 4 days and cancel for non-payment (so the buyer got strikes that would have blocked them from buying your item if you had your Buyer Requirements set to block anyone with 2 or more strikes in the past 12 months)  since once s/he did so s/he could not leave feedback at all.