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Need to file a claim for a phone

 
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Need to file a claim for a phone

I am assuming something is wrong with the item you received.

 

Go to My ebay > Purchase History and select RETURN THIS ITEM.  For the reason, select
Not as Described.  The seller will have 3 days to reply.  If no reply, then click the link to Ask
ebay to step in.  If the seller accepts the return, he is responsible for supplying a prepaid
shipping label.  Print out the label, affix it to the box, and make sure the carrier scans the
label.  Once tracking shows DELIVERED back to the seller, he has 2 days to refund you.  If
no refund, go back to the case and click Ask ebay to step in, to force the refund.

disneyshopper
Volunteer Community Member

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