@sookiekiki
Make here a choice for a chat or a call to you: https://www.ebay.com/help/eua?id=5275&mkpid
Or...
Even better, go to https://www.ebay.com/help/contact_us?id=4191&st=10
Click on "Automated chat" on the left side of the screen. (Yes, really.)
Add ‘agent' in the chat box that popped up.
Answer questions if showing up.
Find the agent, maybe under "More actions".
Make a choice for a chat or a call to you.
Good luck.
