09-15-2021 08:14 AM
My shipping label return address is wrong, how do I update this? I've already updated my return address in https://accountsettings.ebay.com/uas/addresses.
09-15-2021 08:30 AM - edited 09-15-2021 08:31 AM
@komateque Updating it in addresses should fix it for future returns
https://accountsettings.ebay.com/uas/addresses
For this return as a work around you can provide your own shipping label. It's a bit more work.
Provide your own pre-paid label
If you’d rather the buyer use your preferred shipping carrier for return shipping, or if an eBay label isn’t available, you can provide your own return label.
When using your own carrier, make sure to upload the label and tracking details to the buyer’s return request. For items that have a total cost of $750 or more, signature confirmation is required.
Here’s how to send your own label from the View return details section:
You can buy the label here at the commercial base rate:
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