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My shipping label return address is wrong

My shipping label return address is wrong, how do I update this? I've already updated my return address in https://accountsettings.ebay.com/uas/addresses.

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My shipping label return address is wrong

@komateque   Updating it in addresses should fix it for future returns

 

https://accountsettings.ebay.com/uas/addresses

 

For this return as a work around you can provide your own shipping label.  It's a bit more work.  

Provide your own pre-paid label

If you’d rather the buyer use your preferred shipping carrier for return shipping, or if an eBay label isn’t available, you can provide your own return label.

When using your own carrier, make sure to upload the label and tracking details to the buyer’s return request. For items that have a total cost of $750 or more, signature confirmation is required. 

Here’s how to send your own label from the View return details section:

  1. Select Upload a shipping label and then the upload image icon.
  2. Choose the label you want to send to your buyer.
  3. Select your carrier and enter the tracking number.

 

You can buy the label here at the commercial base rate:  

www.paypal.com/shipnow

https://www.ebay.com/help/selling/managing-returns-refunds/return-shipping-sellers?id=4703&st=12&pos...

 

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

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