Member accused me of selling fake products, I provided proof, now they're harassing me.

[machofalltrades]

Why is there no way to block messages from people!? I put this buyer on the blocked buyers list and chose "do not receive messages from block buyers," and it's not blocking them. Can someone help?

[comics-scifi-collectibles]

@machofalltrades   You will just have to ignore the messages, don't read them or you let the person win by upsetting you.  The block doesn't work if you have a recent sale together.

They can also get around the block by going to your profile page and select contact from there.  

[machofalltrades]

I have not done a sale with them, that's the thing.

[comics-scifi-collectibles]

@machofalltrades   If you responded to them before blocking they can still message you.

Or they can get also get around the block by going to your profile page and select contact from there.  

If they are sending threatening messages you can report them to eBay customer service, but really the best thing to do with this person is to ignore them and not open any of their messages.

1. Select the live chat or call back option on the left hand side of this page:
https://www.ebay.com/help/contact_us?id=4191&st=10

If you are using a cell phone turn off the spam filter or it may block the call back

If you are located outside of the US or Canada then you will need to use chat or social media.

2. Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.

twitter.com/askebay
facebook.com/eBay/

[machofalltrades]

Just going to ignore them, thanks. eBay really needs to implement these options for safety, who knows if this person ordered from me before and has my information.