Managed payments expenses page - filters not working
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on 07-31-2020 07:49 PM
I switched to managed payments last week and the Payments > Expenses page (https://www.ebay.com/sh/fin/fees#) has yet to work correctly for me. Most of the filters at the top do not work at all (such as searching on order number). Sometimes the drop-down filter menus work and sometimes they don't. And why on earth can't you filter by the type of fee (such as insertion fee)? Has anyone else reported this?
I tried using the Reports function as well but the report isn't that helpful without being able to customize the information. For instance, I want the item title (or at least a short version of it) in the report, as well as the insertion fees associated with that item, and I have no way to retrieve that information without looking up each individual item number (which as I noted above, doesn't work on the expenses page). The old Account Activity page would allow me to look up item numbers and see the fees associated with each, but it doesn't work on items that are now sold with managed payments. Thanks, Ebay, that's (not) helpful!