10-20-2023 11:43 AM
Good morning everyone, it's been a month since I linked to Payoner on Ebay, but I didn't receive the email to send the documents, just one asking to log in to the account and send the necessary documents, where is it for me to send the documents?
10-20-2023 12:06 PM
See if there is a message here
https://www.ebay.com/sh/fin
or
https://mesg.ebay.com/mesgweb/ViewMessages/0/ebay
If you have been requested to upload documents, here is the link to do so
https://ocsnext.ebay.com/ocs/mudcwf?deptName=USe2MListing
Select "financial information" or "proof of identity"
Accepted file formats: .gif, .jpg, .jpeg, .pdf, and .png. You may add up to 10 documents at 1 time, 5MB each.
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If this does not help I think it would be best to talk to the eBay Customer Service area that specializes in this topic:
Go to this page:
https://www.ebay.com/help/selling/getting-paid/registering-seller?id=4792&from=ContactUs
Scroll to the bottom of the page
1) Click Contact Us
In the CHAT WINDOW
2) Type "I need help" in the chat window
3) Click "Selling"
4) Type "Agent"
5) Click "Chat with an Agent"
10-22-2023 12:45 PM
Thank you very much, I've been trying to resolve it for days, but now I've finally managed to send it.
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