wooden_flower Volunteer Community Mentor.
Have you opened a return request? Or a not received claim, if you haven't received your item? If you have a case open and the seller hasn't responded after 3 business days, go to your case and click 'ask us to step in’. Most issues do not require customer service assistance.
To contact customer service, follow the instructions on this page to work through the automated assistant to request a call back -
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
