Lack of Customer Service

[integritysalestn]

Is anybody else ready to move to another platform due to the complete lack of customer service intentionally set by eBay? I just need to talk to a customer service representative and I am forced to go through the chat that is just looping and wanting me get help any other way than the easiest, talking with a representative.

This is insane.

[eburtonlab]

@integritysalestn 

You may be better off asking your question here to get suggestions from experienced users.

To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a chat with an agent or a call back.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

If nothing else works, try this link:

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid