Knowband Prestashop eBay integration module - Setting up problems with Ebay

[rainsbrooknursery]

I get the following Ebay error message, in trying to list items for sale using Knowband Prestashop eBay integration module.

"Before you can list this item we need some additional information to create a seller's account. "

How do I get more details of what the additional required information is, as they do not tell you and I have a sellers account.

Or how do I contact Ebay for help. Anybody got similar problems and any method of getting it to work.

[disneyshopper]

This is ebay.com, the USA site.

You are located in the UK.  

You need to return to your home site: https://www.ebay.co.uk

There is currently a glitch when you search, bringing you over here.

In the future, use the SHOP BY CATEGORY on the left side of the screen, or type in your KEYWORDS and
then use the SEARCH on the right side.

[rainsbrooknursery]

Very confusing. But thanks for info.

Just posted the same message to

https://community.ebay.co.uk/t5/Member-To-Member-Support/Knowband-Prestashop-eBay-integration-module...