04-03-2023 12:57 AM
So over the last year, I've noticed a random, small population of customers that were reporting smells of smoke when they weren't there at the time of shipping, and I am psych major so I know about phantosmia but it's not common - until Covid19 - now many people are reporting it and the smell of cigarette smoke is a common one and it can happen at random or be persistent - it can happen also with detergents/cosmetics that are new, etc. So it could also be the combo but I think it's important for the eBay community to know, right?
04-03-2023 10:54 AM
Probably not.
People have been complaining here on the boards about the smell of cigarettes, perfumes, fabric softeners, etc. on their purchases even since I started on eBay in 2004, though the number of complaints seem to be much fewer than they used to be.
04-03-2023 11:01 AM
eBay says smells/oders aren't covered unless it's something like perfume that doesn't smell like it's supposed to smell.
04-03-2023 11:26 AM
Smells are so subjective too. I once sold a doll that was musty smelling. I added that to the listing. When the buyer received it, she said it was barely noticeable and she was thrilled. To me it was overpowering, but then I am very sensitive to all smells.
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