Items were sold and came up as paid and now ebay says the buyer was not registered.

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‎07-30-2021 11:58 PM
Why was I told that items were paid for and ready to be shipped? Now I'm not going to get paid? This is not right.
Items were sold and came up as paid and now ebay says the buyer was not registered.
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‎07-31-2021 09:04 PM
@Anonymous Contact customer service here are the two ways to do so:
1 . https://www.ebay.com/help/account/contact-ebay/contact-ebay?id=4379&st=12&pos=1&query=Contact%20eBay&intent=contact&docId=HELP1326
Scroll to the bottom of the screen, click "contact us" Drill down to the topic you need assistance with.
Then on the left hand side select chat with automated assistant. When the chat box pops up if live help is needed click "see more" then click "contact an agent". This bypasses the chat bot and you can either chat with or get a call back from a real person.
If you are using a cell phone turn off the spam filter or it may block the call back
2. Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.
https://twitter.com/askebay
https://www.facebook.com/eBay/
I have been a seller since 2003
Items were sold and came up as paid and now ebay says the buyer was not registered.

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‎08-01-2021 05:22 AM
Thank you. I did package intercept thru USPS. Will ebay reimburse me for money I spend to get items?
