on 06-25-2019 12:24 PM
We just had 3 items (from the same manufacturer) removed for allegedly violation copyright, intellectual property or counterfeit. We've sold 10+ of these without issues. See below link for a previous listing. I've read through ebay's policy, including VERO, and don't understand what was violated. I even spoke to a rep, who struggled through the whole conversation, merely reading off some computer screen. But she could not quote exactly what my violation was.
I am not a "reseller," nor did I make any claim to being the manufacturer or inventor (e.g. copyright and intellectual property). And no one has accused me of selling a counterfeit item. The rep kept saying that if my items had issues, then it would reflect badly on the manufacturer so manufacturers have the right to restrict sales. That is illogical.
In all seriousness, I'd like to know what policy I violated -- and how this is different from the millions of other offerings on ebay. Clearly it's not copyright, trademark or intellectual property since I never claimed to have designed or invented the item. Nor did I make any claims to the box design. I will state this explicitly in the Description if necessary. And there is no proof or complaint of counterfeit.
Liberty harassed me several times, demanding to see a receipt for the items. As stated in the Description, these were donated to us many years ago so where would we get receipts? In fact, we have an office full of donated items, none of which have receipts. What charity or individual demands that the donor or giver also provide the original sale receipt? Do you include the original receipt when you give a gift, or sell anything on ebay?
I'd appreciate any advice or insight. The policy seems to defeat the entire purpose of ebay. We're small group of volunteers (not an official charity) that organize events for sick children, and rely on item donations and ebay for funding. We don't have the resources to navigate or fight this. If necessary, we'll just go to Craig's list, in-person auctions, etc. Thanks.
https://www.ebay.com/itm/123757418012?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649