Item returned to me by UPS buyer never picked up.
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01-11-2024 02:13 PM
I received a UPS package back that I shipped out on 12/3. Label on package reads Return to Shipper, Package Not Picked up, Ready for Return. I have not received any communication from the buyer. Do I need to contact the buyer and offer to re-ship? But then DO I charge shipping again? Or do I refund them minus the shipping and then re-list it? Thanks for advice.
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Item returned to me by UPS buyer never picked up.
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01-11-2024 03:15 PM
I would contact the buyer. Let the buyer know that if s/he still wants the item, that you will need x amount sent to your Paypal email address. If the buyer no longer wants the item, you can then send a partial refund of item price only.
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