01-21-2025 10:31 AM
I had an item I sold that the buyer received and gave me positive feedback, but apparently the mailman missed marking the item as delivered. So it is sitting there as not delivered. I really didn't see that much as an issue, but my buyer is contacting me concerned it might end up being an issue with eBay's system. Is there something I can or should do?
01-21-2025 11:32 AM
The only reason it would end up being an issue is if the buyer filed an Item Not Received claim, which it sounds like isn't likely to happen. You can still file a service request with the USPS if able, to see if they can track down the issue and maybe mark it as shipped. You can do that here: https://usps.my.site.com/emailus/s/package-inquiry
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