cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Item number:144173778122

I need help with Item number:144173778122/ the return address eBay sent me is different than the address the item was shipped from. Infact it is a different country

Message 1 of 2
latest reply
1 REPLY 1

Item number:144173778122

The seller can provide a different address for returns.

 

If you are paying for the return shipping, he must provide an address where the return shipping is no more expensive than sending to the advertised location of the item.  If you are paying the return shipping, you need to ask eBay to step in on your return.

 

If the seller is responsible for the return shipping, ask customer service to instruct the seller to send you the funds to pay for the return.  Do not accept the promise of reimbursement.

 

To speak to customer service, follow the instructions on this page to work through the automated assistant to request a call back - select agent when it is an option -
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

Message 2 of 2
latest reply