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Item Not Received case Closed with refund

Item Lost in transit. USPS Tracking #9400108105463450669436. Buyer opened a case(order #16-12724-02411) and has been issued a refund in full.

Package arrived on March 17th.  Buyer confirmed delivery.

How to recoup refunded amount.

HELP

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Item Not Received case Closed with refund

@zepfreak 

 

It sounds like the package you shipped arrived after it was refunded.

 

You can ask the buyer to pay you by PayPal or Venmo - this is allowed now since you had a transaction.

Or you can ask the buyer to mail you a check.

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

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Item Not Received case Closed with refund

@zepfreak 

 

It sounds like the package you shipped arrived after it was refunded.

 

You can ask the buyer to pay you by PayPal or Venmo - this is allowed now since you had a transaction.

Or you can ask the buyer to mail you a check.

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

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latest reply