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Hi! I’m a seller that accepted a counteroffer from a buyer , the problem is  when the buyer wants to pay, the price showing  is the original price, and not the one agreed. What’s wrong? How can I fix that? Thanks in advance! 

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Issue

I have seen a few others reporting this. You should contact eBay and report this as the more reports they get the more likely they are to correct it. In the meantime, you could let the buyer know that you will refund the difference if they are charged the wrong amount. Or you could revise the listing to show the agreed upon amount.

 

You can contact eBay Customer Support by following this link to the bottom and select "agent" to have them call you or you can use live chat:
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851

You can also reach them on Facebook: https://www.facebook.com/eBayForBusiness/
You can also reach them on Twitter: https://twitter.com/askebay?lang=en

ALWAYS be honest and exceedingly FAIR!

The Volunteer eBay Community Mentor formerly known as juanmogamer
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