Issue "verifying existing details"

[artschoolgrad11]

I haven't sold in a few years. I'm trying to list an item, but when I click list, it asks me to verify my details. No matter what I type in, it says "something went wrong" but I have no idea what. I have tried verifying what is already in the system and tried adding new details, but every time it just says something went wrong. Any insight?

[comics-scifi-collectibles]

@artschoolgrad11   First double check that there is not an old outstanding balance for sellers fees.  I helped a seller the other day that had this problem and once they paid that then the error went away.  

https://www.ebay.com/help/selling/fees-credits-invoices/viewing-invoice?id=4126&st=12&pos=2&query=Vi...

Next try clearing your browser history and turn off any browser add ons.  Try another browser.  

Here are some things to double-check that may be interfering with your registration.

 Make sure that your name and address in your eBay profile match your bank EXACTLY. 

I had to add my middle name to my eBay account.  Just add the middle name in the first name box with a space.  You can not use a PO box for the registration address. 

You can still use a PO box for the ship from and to address.  

Verify that your birthdate and SS# are correct:  

https://accountsettings.ebay.com/profile

Verify that your bank information is correct:

https://www.ebay.com/sh/fin/settings

If none of the above help then you will need to contact a Managed Payments customer service agent.

Request a call back from the bottom of this help page:

https://www.ebay.com/help/selling/getting-paid/submitting-updating-information-managed-payments?id=4...

If you are using a cellphone turn off the spam filter or it might block the call back.