07-10-2022 12:30 PM
I would like to be able to talk to a live person. I bought a 3 in 1 intake manifold and the runner control valve was bad that was on it and had to use my old one. I wanted to see if I could get a partial refund but all the help leads are only to ask for a refund and since I did it as a guest I am not getting anywhere. I created an account now but of course no history of purchases even if I put in the order or invoice number.
07-10-2022 12:39 PM
@jeffel509 You can get your guest account details by logging out of eBay and using the blue button on this page:
Then you file the refund request starting with the guest account email within 30 days of delivery for an item that is not as described
If you have trouble starting the return request here's how to contact customer service:
1. Select the live chat or call back option on the left hand side of this page:
https://www.ebay.com/help/contact_us?id=4191&st=10
If you are using a cell phone turn off the spam filter or it may block the call back
If you are located outside of the US or Canada then you will need to use chat or social media.
2. Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.
twitter.com/askebay
facebook.com/eBay/
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.