Is there a phone number to call Ebay with help?

[2ziggy0404]

The automated respond doesn't work for me. Is there a phone number for me to call Ebay with help?

[mr_lincoln]

Hi @2ziggy0404 

You can ask your questions here and volunteer members can assist you if the issue is not on the account level.

If your issue is on the account level you can request a callback: eBay Customer Service

[2ziggy0404]

I respond to a buyer question in the Active selling screen, it then takes me to the message screen, but I can't respond to buyer question, because there is no place for a curser. How do I respond to buyer question?

[mr_lincoln · Accepted solution]

@2ziggy0404 

The new message flow has a small typing field at the bottom of the page on the right ... yes, we have had numerous complaints about this.  You should see the words, "Send message" (green arrow) and THAT is the typing field for your message.