Is there a # I could call eBay about a refund? Like a Resolution Center?
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‎05-28-2023 08:14 PM
Is there a # I could call eBay about a refund? Like a Resolution Center?
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‎05-28-2023 09:15 PM
As a buyer, you can open a "return request", or "not received" request, within your purchase history. The seller would have three business days to respond. If nothing is worked out, then after the third day you will see the option to ask eBay to step in.
https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
If you have a more complex issue, scroll down to the bottom of a related help page, click the "contact us" button, and type "agent" into the chat that opens.
Is there a # I could call eBay about a refund? Like a Resolution Center?
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‎05-28-2023 09:16 PM
Info about returning an item for a refund:
For general questions you can try asking on the discussion boards. Experienced users can offer suggestions.
Or you can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
If using the "Contact us" link takes you directly to the chat assistant window, you may have to enter some context dependent cues to get to the call back link.
Or you can contact eBay via social media: